Shipping & Returns

SHIPPING METHODS

All orders on resin are shipped using USPS Priority mail. Your purchase will be shipped within 1-3 days from the date of purchase and you will receive tracking information via email once your order is shipped. Shipping is free for all resin pieces.

Orders for gold pieces (Stone collection or Gold collection) will have to be shipped via UPS insured (cost calculated forĀ 2nd day air).

If expedited shipping is needed please contact us in advance of placing your order to see if we can arrange for a special delivery. Additional charges will apply.

All orders arrive packaged in gift packaging.

Our studio frequently closes for long weekends when exhibiting out of town. This may affect delivery times (see our lining of shows and events).

POLICY ON RETURNS/EXCHANGES

We stand by everything we make. If you are unhappy with your purchase, we'd be glad to accept an item for an exchange or a refund within 7 days from the date you received it. All jewelry must be returned unworn, undamaged, in its original packaging. Customers are responsible for all return shipping costs.

If you need for example a different size in rings or bracelets, we will be happy to exchange it for the correct size.

CANCELLATION POLICY

If you would like to cancel or alter the order placed with us, please notify us via email within 2 days. seanhilldesigns@gmail.com

Please Note: We do not accept cancellations on special order pieces.